K111 Privacy Policy — Your data is our responsibility

Welcome to the k111 online gaming platform. Our Privacy Policy ("Policy") describes how k111 ("we", "us", "our") collects, stores, uses, and protects your personal information.

We believe your privacy is a fundamental right. By using k111, you are agreeing to this Privacy Policyagree to the terms set out herein. If you do not agree with any part of this Policy, please discontinue use of our services.

This Privacy Policy Applies to k111's website, mobile application, and all digital services. This Policy has been drafted in accordance with applicable data protection laws in Bangladesh and international standards.

K111 collects various types of information to deliver its services. Below is a detailed breakdown of what is collected and when.

K111 uses your personal information for the following purposes. Each purpose has a lawful basis for processing.

• Account Management: To create, manage, and secure your k111 account.
• Identity Verification (KYC): To fulfill legal obligations and prevent fraud.
• Payment Processing: To process deposit and withdrawal transactions.
• Customer Support: To address your questions, complaints, or concerns.
• Promotional Communications: To notify you of bonuses and offers, with your consent.
• Security: To prevent unauthorized access and protect against cyber threats.
• Legal Obligations: To comply with directives from government and regulatory authorities.
• Service Improvement: Used for analytics to improve your gaming experience.

We never use your data beyond the purposes stated above. If a new use arises, your prior consent will be obtained.

K111 retains your personal information only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements.

• While your account is active: All account information is retained on record.
• After account closure: Transaction data may be retained for up to 5 years to meet legal obligations.
• KYC Information: Retained for a defined period in accordance with regulatory authority guidelines.
• Cookies & Technical Logs: Typically between 90 days and 1 year.

Once the retention period expires, your data will be securely deleted or anonymized.

K111 does not sell or rent your data. However, there are limited circumstances where information may need to be shared.

• Payment Processors: To process transactions with payment partners such as Mobile Banking, Nagad, and banks.
• Identity Verifiers: With authorized verification agencies to complete the KYC process.
• Legal Authorities: To comply with court orders or government directives.
• Game Providers: Limited data shared with licensed game providers to ensure a seamless gaming experience.
• Technology Partners: Secure cloud service providers used for platform operations.

Any third party of k111's Privacy Policyare required to meet equivalent standards. We ensure their data protection obligations through contractual agreements.

Cookies and similar tracking technologies are used on the k111 website and app to enhance your experience.

• Essential Cookies: Login sessions and security tokens are essential for the service to function.
• Functional Cookies: To remember your language preferences and game settings.
• Analytics Cookies: To understand user behavior — fully anonymized.
• Security Cookies: Used to detect fraud and bots.

You can manage cookie preferences at any time through your browser settings. Note that disabling essential cookies may affect your ability to use certain features.

As a k111 member, you have several important rights regarding your own data. This Privacy Policy we are committed to upholding these rights.

K111 uses industry-leading technology and practices to protect your data. Our security measures comply with international standards.

• SSL 256-bit Encryption: All data transfers across the website and app are encrypted.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Firewall & IDS: To detect and prevent cyberattacks.
• Regular Security Audits: Regular system audits conducted by third-party experts.
• Data Backup: Regular encrypted backups are maintained to prevent data loss.
• Access Controls: Only authorized personnel have access to your data.

In the event of a data breach, we will notify you and the relevant authorities within the timeframe required by applicable law.

K111 is an 18+ platform. We do not knowingly collect data from anyone under the age of 18. Age verification is mandatory at the point of registration.

If a minor has registered an account by mistake, the account and all associated data will be deleted immediately upon discovery.

If a parent or guardian suspects their child is using our platform, please contact our support team immediately.

K111 may update this Privacy Policy from time to time. Changes may be driven by legal updates, new service additions, or security improvements.

• For significant changes, you will receive a notification at your registered email address or mobile number.
• The date of each update will be noted at the top of this page.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• If you do not agree with a policy change, you may request to close your account.

This Privacy Policy If you have any questions, concerns, or wish to exercise your data rights, please contact us.

• Email: [email protected]
• Support: 24/7 Live Chat (available after logging in to the platform)
• Response Time: Within 30 business days

Our dedicated data privacy team carefully reviews every request and works to resolve it as quickly as possible.